Terms of service

Terms of Service

Last Updated: August 2026

Welcome to August Living. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.


1. General Information

August Living operates this online store to provide customers in Pakistan with a selection of home, lifestyle, kitchen, and smart living products.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes become effective upon publication on this website.


2. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.


3. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.

However, occasional errors or inaccuracies may occur. August Living reserves the right to correct product information, pricing, availability, or other errors when identified.

If an order is affected by a significant pricing, product information, or availability error, we may cancel the order and, where applicable, provide a refund for any payment already received.


4. Order Acceptance

Placing an order does not automatically guarantee acceptance.

August Living reserves the right to refuse, limit, or cancel an order for reasons including, but not limited to:

  • Suspected fraudulent activity
  • Payment issues
  • Product availability
  • Incorrect pricing or product information
  • Incomplete or inaccurate customer information
  • Violation of these Terms of Service

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.


5. Payment

August Living may offer the following payment methods for customers in Pakistan:

  • Online card payments through Safepay
  • Cash on Delivery (COD)

Online payments are processed through third-party payment service providers. August Living does not store complete payment card details.

For COD orders, customers are responsible for accepting confirmed orders when delivered. Repeated refusal or failure to accept COD orders may affect the customer's ability to place future COD orders.


6. Shipping and Delivery

August Living currently delivers within Pakistan.

Delivery times are estimates and are not guaranteed. Orders are fulfilled and delivered through our fulfillment and courier partners.

For complete information regarding processing, delivery, shipping charges, delays, and unsuccessful deliveries, please refer to our Shipping Policy.


7. Returns and Refunds

Returns, replacements, cancellations, and refunds are handled in accordance with our Return & Refund Policy.

Please review the Return & Refund Policy before placing an order.


8. Intellectual Property

All content on this website, including but not limited to:

  • August Living branding and logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website content

is owned by August Living or its respective content suppliers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.


9. Limitation of Liability

To the maximum extent permitted by applicable law, August Living shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

To the extent permitted by applicable law, our total liability relating to a particular purchase shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.


10. Privacy

Your use of this website and the processing of your personal information are also governed by our Privacy Policy.


11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan, without limiting any rights or protections that cannot legally be excluded.


12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

August Living

Email: support@augustliving.com

Website: augustliving.com

We aim to respond to customer inquiries within 24 business hours.